Privacy Policy

1. Information We Collect

When you use Hypervariant, we collect:

• Contact information: Name, email address, phone number, shipping address
• Payment information: Processed securely by Stripe; we do not store card details
• Biological sample: Blood sample for antibody analysis
• Test results: Your viral antibody repertoire data

2. How We Use Your Information

We use your information to:

• Process and ship your test kit
• Analyze your blood sample and generate results
• Provide you access to your results through our platform
• Communicate with you about your order and results
• Improve our services

3. Third-Party Services

We work with trusted partners to provide our services:

• Stripe: Payment processing
• Laboratory partners: Sample analysis (samples are de-identified)
• Shipping carriers: Kit delivery and return

We do not sell your personal information or test results to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information and test results. Your data is encrypted in transit and at rest.

5. Data Retention

We retain your personal information and test results for as long as your account is active or as needed to provide services. You may request deletion of your data at any time.

6. Your Rights

You have the right to:

• Access your personal information and test results
• Download your data
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of marketing communications

7. Sample Handling

Your blood sample is used solely for the purpose of generating your test results. After analysis, samples are disposed of in accordance with applicable regulations. We do not use your sample for research without your explicit consent.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our platform.

9. Contact

Questions about privacy? Contact us at whisper@hypervariant.bio